Telemarketing Team Lead

4 weeks ago


Toronto, Ontario, Canada New World Food Market Inc. Full time
Job Title: Telemarketing Supervisor

New World Food Market Inc. is seeking a highly skilled Telemarketing Supervisor to join our team. As a Telemarketing Supervisor, you will be responsible for supervising staff, assigning sales workers to duties, hiring and training staff, and managing cash.

Key Responsibilities:
  • Supervise and coordinate activities of sales staff
  • Assign sales workers to duties and tasks
  • Hire and train new staff members
  • Manage cash and sales transactions
  • Prepare reports on sales volumes and personnel matters
  • Resolve customer complaints and issues
Requirements:
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in sales or customer service
  • Ability to work in a fast-paced retail environment
  • Excellent communication and leadership skills
Work Setting:
  • Retail service establishment
  • Retail business
  • Wholesale establishment/store
Work Hours:
  • 35 hours per week
Language:
  • English


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