Technical Support Specialist

1 month ago


Fredericton, New Brunswick, Canada CUSTOM KART INC. Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at CUSTOM KART INC. The successful candidate will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and ensuring that our computer systems and networks are running smoothly.

Key Responsibilities
  • Provide technical support to customers via phone, email, and in-person
  • Troubleshoot and resolve technical issues with computer systems, networks, and software
  • Install, configure, and maintain computer systems, networks, and software
  • Perform routine maintenance tasks to ensure system uptime and performance
  • Collaborate with other teams to resolve complex technical issues
  • Document and track technical issues and resolutions
Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong knowledge of computer systems, networks, and software
Work Environment

This is a permanent, full-time position with a 30-35 hour workweek. The work language is English.



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