Assistant Store Manager

4 weeks ago


Toronto, Ontario, Canada Sporting Life Full time

About the Role:

We are seeking an experienced Assistant Store Manager to join our team at Sporting Life. As a key member of our leadership team, you will be responsible for managing all facets of the selling team to ensure exceptional customer service and operational standards are achieved.

Key Responsibilities:

  • Lead by example, providing exceptional customer service to Sporting Life's internal and external customers.
  • Assist the Store General Manager with timely reporting, sales and profit achievement, P&L management, inventory management, productivity and staff performance.
  • Oversee and participate in opening and closing procedures.
  • Provide coaching and feedback to associates to ensure exceptional customer service is being achieved.
  • Responsible for ensuring departments are well-maintained, re-stocked, and markdowns are complete.
  • Assist in the development and implementation of inventory improvement plans.
  • Participate in health & safety training requirements and ensure compliance with the Occupational Health and Safety Act (OHSA).

Requirements:

  • 3-4 years of senior retail management experience, in a comparable volume store, with P&L responsibility.
  • Superior communication skills; able to communicate effectively at all levels.
  • Proven leadership skills with the ability to motivate and train team to achieve desired outcomes.
  • Strong sense of urgency in dealing with business and staff needs.
  • Strong multi-tasking and time management skills.

About Us:

Sporting Life is a leading Canadian sports lifestyle retail organization comprising iconic banners, Golf Town, Sporting Life and Team Town. We are committed to providing exceptional customer service and creating a fun and engaging work environment for our employees.


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