Customer Experience Coordinator

4 weeks ago


Toronto, Ontario, Canada Live Nation Full time
Live Nation Entertainment

We are a leading live entertainment company, working with artists to bring their creativity to life on stages around the world.

About Us

We bring 40,000 shows and 100+ festivals to life and sell 550 million tickets per year. Our events make it possible to build partnerships and connect over 900 brands with the 86 million fans that attend Live Nation events each year.

Job Summary

This is a detail-oriented position requiring excellent organizational skills, professional interaction with management personnel, internal staff, vendors, and clients of all levels. The successful candidate will be able to work efficiently, accurately, and effectively under pressure in this fast-paced office environment.

Key Responsibilities:
  • Update and maintain event files by collecting and saving final audits and sales reports for Live Nation promoted events in Ontario
  • Communicate regularly and assist internal departments and external event personnel with any ticketing needs and concerns
  • Observe and assist Ticketing Department personnel with weekly onsales
  • Manage and process any required ticket requests for internal staff, clients, and media
  • Attend all relevant meetings, functions, and discussions
Requirements:
  • Previous ticketing/box office experience is strongly desired
  • Excellent computer skills (Word, Excel, PowerPoint, Outlook)
  • An avid interest in learning about the music industry
  • Proven ability to listen, understand, and communicate effectively
  • Ability to take direction while also displaying strong personal initiative
  • A creative thinker and self-starter with a winning attitude
  • Ability to work well within a team environment

We offer a competitive salary: $55,000 per year. The position requires a minimum commitment of 37.5 hours per week.

Benefits

We thank all applicants for their interest, however, only those chosen for an interview will be contacted. Applicants for employment in Canada must possess work authorization which does not require sponsorship by the employer for a visa.



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