Service Delivery Manager
2 days ago
About the Role:
GardaWorld is seeking a seasoned Service Delivery Manager to drive operational efficiency and strategic initiatives. As a key member of our team, you will be responsible for managing daily operations, developing streamlined processes, and fostering a culture of innovation.
Key Responsibilities:
- Lead daily operations to meet productivity targets and quality standards.
- Design and implement process improvements to enhance efficiency.
- Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation.
- Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.
- Develop and maintain a high-performing team culture.
Requirements:
- Post-secondary education or equivalent work experience.
- A minimum of 1-3 years of direct management experience.
- Strong leadership skills with a track record of building high-performing teams.
- Exceptional analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
Employment Details:
- Employment Type: Permanent
- Location: Quebec International Airport (YQB)
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