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Service Delivery Manager

2 months ago

Québec, Quebec, Canada GardaWorld Full time
Service Delivery Manager

Job Summary:
GardaWorld is seeking a seasoned Service Delivery Manager to drive operational excellence and strategic initiatives in our Aviation Services division.

About the Role:
As a Service Delivery Manager, you will be responsible for overseeing daily operations, ensuring productivity targets and quality standards are met. You will analyze performance metrics, identify areas for improvement, and implement effective solutions to enhance operational effectiveness.

Key Responsibilities:
• Conduct and manage daily operations to meet productivity targets and quality standards.
• Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.
• Foster a culture of innovation and lead high-performing teams.
• Collaborate with cross-functional teams to drive strategic initiatives and achieve business objectives.

Requirements:
• Post-secondary education or equivalent work experience.
• A minimum of 1-3 years of direct management experience.
• Strong leadership skills with a track record of building high-performing teams.

What We Offer:
• Competitive salary and benefits package.
• Opportunities for career growth and professional development.
• Collaborative and dynamic work environment.
• Accommodations available upon request to support participation during all stages of the recruitment process.

About GardaWorld:
GardaWorld is a global leader in the security industry, offering diverse work assignments and training opportunities. We value diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team.