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Customer Success Advocate

2 months ago


Montreal, Quebec, Canada EMCO Corporation Full time

About the Role

The Sales Consultant position at EMCO Corporation is a dynamic opportunity for a motivated individual to drive business growth and customer satisfaction. As a key member of our team, you will be responsible for meeting the needs of our customers and ensuring their satisfaction by offering them the appropriate solutions.

Main Responsibilities

  • Greet clients with courtesy and support them throughout their project
  • Stay up-to-date with new products and services through regular training
  • Demonstrate curiosity and interest in finding solutions that meet customer needs
  • Contribute to a positive work environment based on teamwork and collaboration

Requirements

  • Bilingual French/English
  • Team spirit and good attitude
  • Passionate about customer service and business development
  • Versatility and resourcefulness in a fast-paced environment
  • Good communication skills and active listening
  • Ability to manage priorities and adapt to changing circumstances

What We Offer

  • 40 hours per week, Monday to Friday
  • Competitive base salary, benefits, pension fund, and annual profit sharing
  • Employee assistance plan, including access to a psychologist, legal and financial advisors, and coach
  • Various benefits, such as lunches, seasonal tire changes, training, and supplier events
  • Gym and shower facilities on site, as well as a rest room
  • Pleasant working environment and team spirit
  • Convenient location near the metro orange line and bus routes