Insurance Customer Service Representative
4 weeks ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative in Personal Lines. As a key member of our team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and building strong relationships with them.
Responsibilities:- Provide legendary service to clients, ensuring their needs are met and exceeded.
- Communicate effectively with clients through various channels, including phone, email, and text.
- Process policy additions, deletions, and changes accurately and efficiently.
- Ensure all transactions and renewals are processed accurately and on a timely basis.
- Provide daily support to the front desk reception during lunch breaks.
- Communicate with insurance company personnel as required.
- Act as a liaison between clients, McDougall Insurance, and insurance companies, balancing their interests.
- Function as part of a team responsible for collecting accounts receivable and other tasks as required.
- Exceptional customer service and communication skills.
- Professional demeanor and ability to maintain confidentiality.
- Ability to work effectively in a fast-paced environment.
- Willingness and eligibility to obtain a RIBO license.
McDougall Insurance and Financial is a leading insurance brokerage in Eastern Ontario, representing over 50 insurance companies. We offer a comprehensive benefits package, pension plan, staff appreciation days, social events, and a competitive salary.
We are an equal opportunity employer, committed to finding individuals who are passionate about their work and treat others with dignity and respect.
If you need assistance or an accommodation, please contact our Human Resources Department through our website.
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Insurance Customer Service Representative
4 weeks ago
Thunder Bay, Ontario, Canada McDougall Insurance and Financial Full timeCustomer Service Representative - Personal LinesWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative in Personal Lines. As a key member of our team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and building strong relationships with...
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Insurance Customer Service Representative
4 weeks ago
Thunder Bay, Ontario, Canada McDougall Insurance and Financial Full timeCustomer Service Representative - Personal LinesWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative in Personal Lines. As a key member of our team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and building strong relationships with...
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Thunder Bay, Ontario, Canada McDougall Insurance and Financial Full timeAbout McDougall Insurance and FinancialWe are a leading insurance brokerage in Eastern Ontario, representing over 50 insurance companies and offering optimal selection and competitive rates. Our Employee Promise fosters an environment of support, empowerment, and inclusion, while investing in our employees' future.Job SummaryWe are seeking a Customer Service...
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Insurance Customer Service Representative
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Thunder Bay, Ontario, Canada McDougall Insurance and Financial Full timeAbout McDougall Insurance and FinancialWe are a leading insurance brokerage in Eastern Ontario, representing over 50 insurance companies and offering optimal selection and competitive rates. Our Employee Promise fosters an environment of support, empowerment, and inclusion, while investing in our employees' future.Job SummaryWe are seeking a Customer Service...
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