Merchandise Operations Coordinator

4 weeks ago

Montreal, Quebec, Canada Giant Tiger Full time

Job Title: Merchandise Operations Specialist

About the Role:

The Merchandise Operations Specialist provides critical support to key activities in merchandise operations, ensuring the smooth running of processes and tools. This role is responsible for maintaining system activities to uphold day-to-day business standards and processes.

Key Responsibilities:

  • Support the Manager, Merch Ops/Process Improvement in developing and implementing strategic initiatives that improve Buying & Sourcing's operations.
  • Document and analyze business processes and procedures within the Merchandising Team.
  • Identify process improvement opportunities within Merchandising and lead projects, including prioritization of opportunities, stakeholder analysis, recommendations, documentation, training, and implementation.
  • Coordinate and maintain system activities and requests related to SG & HG merchandise operations.
  • Provide administrative support between Buying Team, Vendors, and Nominated Suppliers regarding labels, including resolving PO issues, expediting price/tickets, and resolving internal or external questions about process and in-stock levels.
  • Coordinate private brand labels & hangtags invoicing between nominated suppliers and vendors, coordinate resolution of claims.

Requirements:

  • Post-secondary education.
  • 3-5 years of work experience in an office role working for a retail company.
  • Process improvement and/or project management experience.
  • Excellent time management, organizational, and prioritization skills.
  • Strong problem-solving skills and competence for continuous learning.
  • Demonstrable attention to detail and values data integrity.
  • Strong communication skills.
  • Ability to work independently and balance multiple priorities simultaneously to meet company deadlines.
  • Excellent interpersonal, verbal, and written communication skills with the ability to lead cross-functional projects.
  • Proficiency with Microsoft Office suite of products (Outlook, Teams, Excel).
  • Systems experience with AS400 (JDA), PLM, BI, or similar software applications.
  • Bilingualism in French and English is considered an asset.

About Giant Tiger:

Giant Tiger is a Canadian-owned and operated retailer with a strong commitment to the community and over 60 years of success. We believe in opportunities for growth & development, teamwork, and engagement.

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