Merchandise Operations Coordinator

1 week ago


Montreal, Quebec, Canada Giant Tiger Full time
About the Role

Giant Tiger is seeking a skilled Merchandise Operations Specialist to join its team. This is a full-time opportunity based in Ottawa, Canada.

Job Description

This position provides consistent support of key activities in merchandise operations to help ensure smooth running of processes and tools. The ideal candidate will maintain system activities to ensure that day-to-day business standards and processes are upheld.

Key Responsibilities:
  • Support the Manager, Merch Ops/Process Improvement in developing and implementing strategic initiatives that improve Buying & Sourcing's operations to deliver on strategy.
  • Document and analyze business processes and procedures within the Merchandising Team.
  • Identify process improvement opportunities within Merchandising and lead the projects including prioritization of opportunities, stakeholder analysis, recommendations, documentation, training, and implementation.
  • Maintain system administrator tasks such as setting up user groups and access policies, maintaining master lists, coordinating new trend uploads (AS400), and creating/maintaining NRF Codes, Size & Colour.
  • Provide administrative support between Buying Team, Vendors, and Nominated Suppliers regarding labels, including resolving PO issues, expediting price/tickets, resolving internal or external questions about process, in stock levels, etc.
Requirements:
  • Post-secondary education.
  • 3-5 years' work experience in an office role working for a retail company.
  • Process improvement and/or project management experience.
  • Excellent time management, organizational, and prioritization skills.
  • Strong problem-solving skills and competence for continuous learning.
  • Demonstrable attention to detail and values data integrity.
  • Strong communication skills.
  • Ability to work independently and balance multiple priorities simultaneously to meet company deadlines.
  • Excellent interpersonal, verbal, and written communication skills with the ability to lead cross-functional projects.
  • Proficiency with Microsoft Office suite of products (Outlook, Teams, Excel).
  • Systems experience with AS400 (JDA), PLM, BI, or similar software applications.
  • Bilingualism in French and English is considered an asset.
What We Offer:

Giant Tiger offers a competitive salary of $70,000 - $90,000 per year, depending on experience. Other benefits include a hybrid work arrangement, annual profit-sharing program, health/dental/vision benefits, store discount, LinkedIn Learning subscription, parental top-up program, employee tuition reimbursement program, and bursary program for children of employees.



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