Automotive Appointment Coordinator
1 day ago
About the Role
As a Sales Appointment Coordinator at Trotman Auto Group, you will play a critical role in initiating appointments for our Sales Consultants using both phone and internet strategies.
Schedule: Full-Time
Wage: $37,000-$50,000/year
Key Responsibilities:
- Manage a high volume of inbound and outbound phone calls to schedule sales appointments with customers
- Engage with customers to gather feedback on their experience at Langley Chrysler
- Deliver exceptional service to ensure positive customer experiences
- Escalate issues to the appropriate management team
- Operate within a structured, process-oriented environment utilizing multiple software applications
- Maintain accurate and up-to-date customer database records
- Adhere to company safety policies and report any accidents to a supervisor
Required Skills and Qualifications:
- Previous experience as an Automotive Appointment Coordinator is preferred but not required
- Strong communication and interpersonal skills with a proven track record of success in sales and customer service
- Excellent customer service skills with the desire to exceed expectations
- Computer skills with proficiency in Microsoft Office
- Valid Class 5 or 7 BC driver's license with a clean driver's abstract
Benefits:
- Extended Health Care
- Dental
- RRSP
- Employee Assistance Program
- Paid time off, etc.
- Employee Discounts
- Weekly Incentives
- Real-time Comprehensive Training
- NADA Training Courses available for most departments
- Internal Professional and Career Development programs
What We Offer:
Trotman Auto Group offers a dynamic work environment, competitive salary, and opportunities for professional growth and development. If you are a motivated and results-driven individual looking for a challenging opportunity, we encourage you to apply.
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