Automotive Appointment Coordinator

1 day ago


Abbotsford, British Columbia, Canada Trotman Auto Group Full time

About the Role

As a Sales Appointment Coordinator at Trotman Auto Group, you will play a critical role in initiating appointments for our Sales Consultants using both phone and internet strategies.

Schedule: Full-Time

Wage: $37,000-$50,000/year

Key Responsibilities:

  • Manage a high volume of inbound and outbound phone calls to schedule sales appointments with customers
  • Engage with customers to gather feedback on their experience at Langley Chrysler
  • Deliver exceptional service to ensure positive customer experiences
  • Escalate issues to the appropriate management team
  • Operate within a structured, process-oriented environment utilizing multiple software applications
  • Maintain accurate and up-to-date customer database records
  • Adhere to company safety policies and report any accidents to a supervisor

Required Skills and Qualifications:

  • Previous experience as an Automotive Appointment Coordinator is preferred but not required
  • Strong communication and interpersonal skills with a proven track record of success in sales and customer service
  • Excellent customer service skills with the desire to exceed expectations
  • Computer skills with proficiency in Microsoft Office
  • Valid Class 5 or 7 BC driver's license with a clean driver's abstract

Benefits:

  • Extended Health Care
  • Dental
  • RRSP
  • Employee Assistance Program
  • Paid time off, etc.
  • Employee Discounts
  • Weekly Incentives
  • Real-time Comprehensive Training
  • NADA Training Courses available for most departments
  • Internal Professional and Career Development programs

What We Offer:

Trotman Auto Group offers a dynamic work environment, competitive salary, and opportunities for professional growth and development. If you are a motivated and results-driven individual looking for a challenging opportunity, we encourage you to apply.



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