Hotel Operations Manager
2 weeks ago
About Us: Kingsway Inn is a reputable hotel dedicated to providing exceptional customer service and creating memorable experiences for our guests. We are seeking a skilled and experienced Hotel Operations Manager to join our team.
Salary: $60,000 - $80,000 per year
Job Description:
- Supervise and manage the front desk operations, ensuring seamless guest check-in and check-out processes.
- Recruit, train, and develop a high-performing team of staff members.
- Conduct regular performance reviews and provide constructive feedback to improve employee performance.
- Develop and implement effective marketing plans to increase occupancy rates and revenue.
- Analyze customer feedback and concerns, addressing them promptly and professionally.
Required Skills and Qualifications:
- 2 years to less than 3 years of experience in a supervisory or management role in the hospitality industry.
- Proven track record of excellent leadership and communication skills.
- Able to work effectively in a fast-paced environment with multiple priorities.
Benefits:
- Comprehensive health care plan.
- Permanent employment opportunity.
- 37.5 hours per week, Monday to Friday schedule.
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