Hotel Operations Coordinator

1 week ago


Thunder Bay, Ontario, Canada Kingsway Inn Full time
Job Summary

We are seeking an experienced Hotel Operations Coordinator to join our team at Kingsway Inn. As a key member of our staff, you will be responsible for supervising front desk duties, recruiting and hiring staff, and conducting performance reviews.

About the Role

This is a permanent full-time position with a salary range of $45,000 - $55,000 per year, depending on experience. The successful candidate will have a strong background in hotel operations and excellent communication skills.

Key Responsibilities
  • Supervise front desk duties, including checking guests in and out, handling customer complaints, and resolving issues
  • Recruit and hire staff, ensuring that new employees meet the required qualifications and skills
  • Conduct regular performance reviews to ensure staff are meeting expectations
  • Develop and implement marketing plans to increase revenue and promote the hotel
  • Establish work schedules and supervise staff to ensure efficient operations
Requirements
  • 2 years of experience in a similar role
  • Degree in hospitality or a related field
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment
Benefits
  • Health care plan
  • 37.5 hours of work per week
  • Permanent employment


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