Commercial Specialist, West Alliance Office

4 weeks ago

Burnaby, British Columbia, Canada PHSA Full time
Job Title: Commercial Specialist, West Alliance Office

At PHSA, we are committed to delivering high-quality healthcare services to the people of British Columbia. As a Commercial Specialist, West Alliance Office, you will play a critical role in ensuring that our contracts and vendor relationships are managed effectively and efficiently.

Key Responsibilities:
  • Monitor and review contractor performance to ensure that performance targets and quality standards are met.
  • Develop and implement strategies to improve contractor performance and resolve issues related to contract quality outcomes.
  • Manage day-to-day vendor relationships and provide guidance on procurement and contract management processes and practices.
  • Assist senior management in engaging customer departments in developing and modifying service level agreements and priorities.
  • Participate in discussions and key decisions on contract scope, change orders, and compliance with PHSA Procurement and Financial policy.
  • Lead quality assurance efforts by resolving client issues related to contract quality outcomes and business with service providers across the Province.
  • Manage the day-to-day actions and issues with vendors at the contract level and support resolution.
  • Prepare draft contracts and change orders in conjunction with other WEST Alliance Office managers, ensuring compliance with PHSA policies and guidelines.
  • Implement risk assessment frameworks based on current accepted criteria and best practices, and lead the identification and management of risks associated with contract performance.
Requirements:
  • A bachelor's degree in finance, business, or a related discipline, plus a minimum of five years of recent, related experience, including contract management experience.
  • Expertise in managing multi-million, multi-year contracts in a public sector setting is preferred.
  • Sound analytical and problem-solving skills, with the ability to use diplomacy and tact in dealing with conflict resolution.
  • Ability to analyze and interpret complex contracts and policy relating to contracts, conduct detailed financial analyses, and interpret legislation and regulations.
  • Excellent analytical and critical thinking skills, with excellent verbal and written communication skills, and the ability to work effectively with all levels of staff.
What We Offer:
  • A comprehensive benefits package, including a municipal pension plan, and psychological health and safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work-friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the Missing and Murdered Indigenous Women and Girls Inquiry.

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