Commercial Specialist, West Alliance Office
3 weeks ago
At PHSA, we are committed to delivering high-quality healthcare services to the people of British Columbia. As a Commercial Specialist, you will play a critical role in ensuring that our contracts with vendors are managed effectively and that our patients receive the best possible care.
Key Responsibilities:- Monitor and review contractor performance to ensure that performance targets and quality standards are met.
- Develop and implement strategies to improve contractor performance and resolve issues related to contract quality outcomes.
- Manage day-to-day vendor relationships and provide guidance on procurement and contract management processes and practices.
- Assist senior management in engaging customer departments in developing and modifying service level agreements and priorities.
- Participate in discussions and key decisions on contract scope, change orders, and compliance with PHSA Procurement and Financial policy.
- Lead the identification and management of risks associated with the performance of the contract.
- Review, approve, and manage client service requests and complaints.
- A bachelor's degree in finance, business, or a related discipline, plus a minimum of five years of recent, related experience, including contract management experience.
- Expertise in managing multi-million, multi-year contracts in a public sector setting is preferred.
- Sound analytical and problem-solving skills.
- Ability to use diplomacy and tact in dealing with conflict resolution.
- Ability to analyze and interpret complex contracts and policy relating to contracts.
- Excellent analytical and critical thinking skills.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills and the ability to work effectively with all levels of staff.
- A comprehensive benefits package, including a municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work-friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the Missing and Murdered Indigenous Women and Girls report.
One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at sanyakula@phsa.ca.
Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as the Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.
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Commercial Specialist, West Alliance Office
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Burnaby, British Columbia, Canada PHSA Full timeJob SummaryThe Commercial Specialist, West Alliance Office is responsible for monitoring, reviewing, and improving contractor performance; managing day-to-day vendor relationships; and has a lead role in quality assurance including developing service quality criteria and monitoring the performance resolving client issues as they relate to contract quality...
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Burnaby, British Columbia, Canada PHSA Full timeJob Title: Commercial Specialist, West Alliance OfficeAt PHSA, we are seeking a highly skilled Commercial Specialist to join our West Alliance Office team. As a key member of our team, you will be responsible for monitoring, reviewing, and improving contractor performance, managing day-to-day vendor relationships, and leading quality assurance...
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Burnaby, British Columbia, Canada PHSA Full timeJob Title: Commercial Specialist, West Alliance OfficeAt PHSA, we are committed to delivering high-quality healthcare services to the people of British Columbia. As a Commercial Specialist, West Alliance Office, you will play a critical role in ensuring that our contracts and vendor relationships are managed effectively and efficiently.Key...
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Burnaby, British Columbia, Canada PHSA Full timeJob Title: Commercial Specialist, West Alliance OfficeAt PHSA, we are committed to delivering high-quality healthcare services to the people of British Columbia. As a Commercial Specialist, West Alliance Office, you will play a critical role in ensuring that our contracts and vendor relationships are managed effectively and efficiently.Key...
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Burnaby, British Columbia, Canada PHSA Full timeJob SummaryThe Commercial Specialist plays a vital role in ensuring the successful delivery of contracts and services across the province. Reporting to the Manager, Commercial Services, this position is responsible for monitoring, reviewing, and improving contractor performance, managing day-to-day vendor relationships, and leading quality assurance...
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Burnaby, British Columbia, Canada PHSA Full timeJob Title: Commercial Specialist, West Alliance OfficeAt PHSA, we are committed to delivering high-quality healthcare services to the people of British Columbia. As a Commercial Specialist, you will play a critical role in ensuring that our contracts with vendors are managed effectively and that our patients receive the best possible care.Key...
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