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Retail Store Supervisor

2 months ago


Erin, Ontario, Canada Erin Esso Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Erin Esso. As a key member of our retail operations team, you will be responsible for leading a team of sales associates and ensuring the smooth day-to-day operation of our store.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of sales associates, providing guidance and support to ensure excellent customer service and sales performance.
  • Store Operations: Oversee the management of store inventory, including ordering and receiving merchandise, and maintaining accurate records.
  • Customer Service: Ensure that customers receive exceptional service, responding to their needs and resolving any issues that may arise.
  • Performance Management: Conduct regular performance reviews with sales associates, providing feedback and coaching to improve their skills and productivity.
  • Store Maintenance: Maintain a clean and organized store environment, ensuring that all areas are tidy and well-presented.
  • Reporting: Prepare and submit regular reports on sales performance, inventory levels, and other key metrics.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of retail management experience
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong leadership and problem-solving skills.