Strategic Customer Success Manager
4 weeks ago
MongoDB is seeking a highly skilled Strategic Customer Success Manager to join our team. As a key member of our Customer Success organization, you will be responsible for driving customer growth and satisfaction through strategic account planning, technical enablement, and proactive issue resolution.
This role requires a strong passion for technology and a customer-centric approach. You will work closely with our customers to understand their business needs and develop tailored solutions to drive success. Your technical expertise and account management skills will enable you to navigate complex customer environments and build strong relationships with key stakeholders.
Key responsibilities include:
- Developing and executing strategic account plans to drive customer growth and satisfaction
- Providing technical enablement and support to customers to ensure successful adoption of MongoDB products
- Proactively identifying and resolving customer issues through effective communication and issue escalation
- Collaborating with internal teams, including Sales, Professional Services, and Product Engineering, to drive customer success and product innovation
- Building and maintaining strong relationships with key customer stakeholders, including C-suite executives and technical leaders
This is an exciting opportunity to join a fast-paced and dynamic organization and make a meaningful impact on customer success. If you are a motivated and results-driven individual with a passion for technology and customer success, we encourage you to apply.
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Strategic Customer Success Manager
3 weeks ago
Toronto, Ontario, Canada CDW Full timeAbout the RoleCDW is seeking a highly skilled Strategic Customer Success Manager to join our team. In this role, you will be responsible for designing and delivering strategic customer success and incentive programs across CDW business segments. You will work closely with cross-functional teams to develop tools and processes to drive profitable revenue...
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Strategic Customer Success Manager
4 weeks ago
Toronto, Ontario, Canada CDW Full timeJob SummaryWe are seeking a highly skilled Strategic Customer Success Manager to join our team at CDW. This role will be responsible for developing, delivering, and managing strategic customer success and incentive programs across CDW business segments (Corporate / Government) for CDW's Customer Success Practice.The ideal candidate will have a minimum of 3...
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Customer Success Manager
4 weeks ago
Toronto, Ontario, Canada Uptime Full timeJob Summary: We are seeking a highly skilled Customer Success Manager to join our team at Uptime.com. As a key member of our customer success team, you will be responsible for managing key customer accounts, aligning with decision-makers, and collaborating with internal teams to ensure we exceed client expectations.Key Responsibilities:Manage and grow...
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Customer Success Manager
4 weeks ago
Toronto, Ontario, Canada Messagepoint Full timeCustomer Success ManagerAbout Us:Messagepoint is a software company that enables large enterprises to deliver enhanced customer experiences and achieve a better bottom line by optimizing their omni-channel customer communications.Our award-winning platform gives non-technical business users intelligent control over the content in customer communications to...
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Customer Success Manager
4 weeks ago
Toronto, Ontario, Canada Messagepoint Full timeCustomer Success ManagerAbout Us:Messagepoint is a software company that enables large enterprises to deliver enhanced customer experiences and achieve a better bottom line by optimizing their omni-channel customer communications.Our award-winning platform gives non-technical business users intelligent control over the content in customer communications to...
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Toronto, Ontario, Canada com, Inc. Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team in Toronto, Canada. As a key member of our Canadian Strategic Account Services (SAS) Core organization, you will play a critical role in shaping the future of our program and driving business growth for our largest Sellers on the Amazon Canada Store.Key...
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Strategic Account Development Manager
6 days ago
Toronto, Ontario, Canada North Strategic Full timeNorth Strategic is seeking a skilled Strategic Account Development Manager to join our team. This is a fantastic opportunity to work with a collaborative account team that develops and delivers strategic, creative client programs.About the RoleThis role will focus on executing programs and developing client and agency team relationships. We're looking for a...
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Customer Success Account Manager
4 weeks ago
Toronto, Ontario, Canada Microsoft Canada Full timeCustomer Success Account Manager Job SummaryAs a Customer Success Account Manager, you will be responsible for delivering end-to-end post-sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes.Key Responsibilities:Customer Relationship...
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Customer Success Manager
4 weeks ago
Toronto, Ontario, Canada Messagepoint Full timeCustomer Success ManagerAbout Us:Messagepoint is a privately-owned software company that enables large enterprises to deliver enhanced customer experiences and achieve a better bottom line by optimizing their omni-channel customer communications.Our award-winning platform gives non-technical business users intelligent control over the content in customer...
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Strategic Coach Project Manager
6 days ago
Toronto, Ontario, Canada Strategic Coach Full timeCompany OverviewWe are Strategic Coach, a dynamic organization dedicated to empowering individuals and businesses through innovative strategies. Our mission is to deliver exceptional results by fostering collaboration and expertise.About the RoleAs a Project Manager with our company, you will play a vital role in driving project success from start to finish....
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Customer Success Director
1 month ago
Toronto, Ontario, Canada Uptime Full timeUnlock Customer Success with UptimeAs a Customer Success Manager at Uptime, you will be the driving force behind nurturing and expanding relationships within our client portfolio. You'll be the primary point of contact and a strategic partner who enables customers to maximize the value of our services.Key Responsibilities:Develop and execute strategic...
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Strategic Coach Project Coordinator
7 days ago
Toronto, Ontario, Canada Strategic Coach Full timeProject Manager RoleWe are seeking a skilled Project Manager to join our team at Strategic Coach. As a key member of our design studio, you will be responsible for managing the creation of various deliverables and ensuring timely project completion.The ideal candidate will have excellent organizational and communication skills, with the ability to multitask...
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Customer Success Director
4 weeks ago
Toronto, Ontario, Canada Uptime Full timeCustomer Success Manager Job DescriptionAt Uptime.com, we're seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for driving customer growth, improving retention, and identifying opportunities to expand our services within existing accounts.This is a leadership-oriented...
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Enterprise Customer Success Manager
4 weeks ago
Toronto, Ontario, Canada SAP Full timeWe empower businesses to thriveAt SAP, we believe in the power of collaboration and innovation to drive business success. As an Enterprise Customer Success Manager, you will play a critical role in helping our customers achieve their goals and realize value from our solutions.Your key responsibilities:Advise and support customers in leveraging SAP solutions...
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Toronto, Ontario, Canada com, Inc. Full timeAbout the RoleThis is a unique opportunity to join our team at com, Inc. as a Customer Success Manager, Canada Strategic Account Services. In this role, you will be responsible for driving business growth for our Sellers on the Amazon Canada Store by delivering an optimal level of service through strategic insights and high operational standards.Key...
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Customer Success Account Manager
4 weeks ago
Toronto, Ontario, Canada Microsoft Canada Full timeJob SummaryWe are seeking a highly skilled Customer Success Account Manager to join our team at Microsoft Canada. As a key member of our Customer Success Unit, you will be responsible for delivering exceptional customer experiences and driving business outcomes for our strategic customers.As a Customer Success Account Manager, you will be the primary point...
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Customer Success Account Manager
1 month ago
Toronto, Ontario, Canada Microsoft Canada Full timeJob SummaryWe are seeking a highly skilled Customer Success Account Manager to join our team at Microsoft Canada. As a key member of our Customer Success Unit, you will be responsible for delivering exceptional customer experiences and driving business outcomes for our strategic customers.As a Customer Success Account Manager, you will be the primary point...
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Enterprise Customer Success Manager
4 weeks ago
Toronto, Ontario, Canada Five9 Full timeCustomer Success Role OverviewAs a key member of the Five9 team, the Enterprise Customer Success Manager will be responsible for developing and maintaining strong, long-lasting customer relationships. This role requires a customer-centric focus, strategic thinking, and cross-functional collaboration to ensure customer satisfaction and retention.Key...
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Enterprise Customer Success Manager
4 weeks ago
Toronto, Ontario, Canada SAP Full timeAbout the Role:We are seeking an Enterprise Customer Success Manager to join our team at SAP. As a key member of our customer success organization, you will be responsible for driving customer value, business outcomes, and satisfaction for our enterprise customers.Key Responsibilities:Research and share the external view of the customer with the SAP team as...
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Concur Customer Success Manager
2 weeks ago
Toronto, Ontario, Canada SAP Full timeTransform Customer Experience with SAP ConcurSAP Concur is seeking a talented Customer Success Manager to join our team. As a trusted advisor, you will work closely with customers to maximize their value from our solutions, identifying new opportunities for growth and ensuring successful adoption.Key Responsibilities:Build deep relationships with customers...