Strategic Customer Success Manager
4 weeks ago
Job Summary
We are seeking a highly skilled Strategic Customer Success Manager to join our team at CDW. This role will be responsible for developing, delivering, and managing strategic customer success and incentive programs across CDW business segments (Corporate / Government) for CDW's Customer Success Practice.
The ideal candidate will have a minimum of 3 years of experience in Microsoft Software Licensing Program and contract management. A Bachelor's degree in business, accounting, finance, or equivalent experience is required.
Key Responsibilities
- Design and implement effective licensing programs to drive maximization of Microsoft Incentives and additional Gross Profit generating programs.
- Work directly with CDW vendors to gather funding program updates and implement enablement and operations processes to drive business.
- Develop trusted partnerships with Sales, Solutions, services, and PPM teams to provide a platform for operational efficiencies and process improvements.
Requirements
- Excellent oral and written communication skills.
- Demonstrated strong analytical and problem-solving skills.
- Ability to develop trusted relationships (internal and external) at all levels in an organization with a proven track record of high satisfaction ratings from internal stakeholders.
About CDW
CDW is a leading technology solutions provider to business, government, education, and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates.
-
Strategic Customer Success Manager
4 weeks ago
Toronto, Ontario, Canada MongoDB Full timeMongoDB is seeking a highly skilled Strategic Customer Success Manager to join our team. As a key member of our Customer Success organization, you will be responsible for driving customer growth and satisfaction through strategic account planning, technical enablement, and proactive issue resolution.This role requires a strong passion for technology and a...
-
Strategic Customer Success Manager
4 weeks ago
Toronto, Ontario, Canada CDW Full timeAbout the RoleCDW is seeking a highly skilled Strategic Customer Success Manager to join our team. In this role, you will be responsible for designing and delivering strategic customer success and incentive programs across CDW business segments. You will work closely with cross-functional teams to develop tools and processes to drive profitable revenue...
-
Customer Success Manager
4 weeks ago
Toronto, Ontario, Canada Uptime Full timeJob Summary: We are seeking a highly skilled Customer Success Manager to join our team at Uptime.com. As a key member of our customer success team, you will be responsible for managing key customer accounts, aligning with decision-makers, and collaborating with internal teams to ensure we exceed client expectations.Key Responsibilities:Manage and grow...
-
Customer Success Manager
4 weeks ago
Toronto, Ontario, Canada Messagepoint Full timeCustomer Success ManagerAbout Us:Messagepoint is a software company that enables large enterprises to deliver enhanced customer experiences and achieve a better bottom line by optimizing their omni-channel customer communications.Our award-winning platform gives non-technical business users intelligent control over the content in customer communications to...
-
Toronto, Ontario, Canada com, Inc. Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team in Toronto, Canada. As a key member of our Canadian Strategic Account Services (SAS) Core organization, you will play a critical role in shaping the future of our program and driving business growth for our largest Sellers on the Amazon Canada Store.Key...
-
Strategic Account Development Manager
1 week ago
Toronto, Ontario, Canada North Strategic Full timeNorth Strategic is seeking a skilled Strategic Account Development Manager to join our team. This is a fantastic opportunity to work with a collaborative account team that develops and delivers strategic, creative client programs.About the RoleThis role will focus on executing programs and developing client and agency team relationships. We're looking for a...
-
Customer Success Account Manager
4 weeks ago
Toronto, Ontario, Canada Microsoft Canada Full timeCustomer Success Account Manager Job SummaryAs a Customer Success Account Manager, you will be responsible for delivering end-to-end post-sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes.Key Responsibilities:Customer Relationship...
-
Customer Success Manager
4 weeks ago
Toronto, Ontario, Canada Messagepoint Full timeCustomer Success ManagerAbout Us:Messagepoint is a privately-owned software company that enables large enterprises to deliver enhanced customer experiences and achieve a better bottom line by optimizing their omni-channel customer communications.Our award-winning platform gives non-technical business users intelligent control over the content in customer...
-
Strategic Coach Project Manager
1 week ago
Toronto, Ontario, Canada Strategic Coach Full timeCompany OverviewWe are Strategic Coach, a dynamic organization dedicated to empowering individuals and businesses through innovative strategies. Our mission is to deliver exceptional results by fostering collaboration and expertise.About the RoleAs a Project Manager with our company, you will play a vital role in driving project success from start to finish....
-
Strategic Coach Project Coordinator
1 week ago
Toronto, Ontario, Canada Strategic Coach Full timeProject Manager RoleWe are seeking a skilled Project Manager to join our team at Strategic Coach. As a key member of our design studio, you will be responsible for managing the creation of various deliverables and ensuring timely project completion.The ideal candidate will have excellent organizational and communication skills, with the ability to multitask...
-
Customer Success Director
4 weeks ago
Toronto, Ontario, Canada Uptime Full timeCustomer Success Manager Job DescriptionAt Uptime.com, we're seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for driving customer growth, improving retention, and identifying opportunities to expand our services within existing accounts.This is a leadership-oriented...
-
Enterprise Customer Success Manager
4 weeks ago
Toronto, Ontario, Canada SAP Full timeWe empower businesses to thriveAt SAP, we believe in the power of collaboration and innovation to drive business success. As an Enterprise Customer Success Manager, you will play a critical role in helping our customers achieve their goals and realize value from our solutions.Your key responsibilities:Advise and support customers in leveraging SAP solutions...
-
Toronto, Ontario, Canada com, Inc. Full timeAbout the RoleThis is a unique opportunity to join our team at com, Inc. as a Customer Success Manager, Canada Strategic Account Services. In this role, you will be responsible for driving business growth for our Sellers on the Amazon Canada Store by delivering an optimal level of service through strategic insights and high operational standards.Key...
-
Customer Success Account Manager
4 weeks ago
Toronto, Ontario, Canada Microsoft Canada Full timeJob SummaryWe are seeking a highly skilled Customer Success Account Manager to join our team at Microsoft Canada. As a key member of our Customer Success Unit, you will be responsible for delivering exceptional customer experiences and driving business outcomes for our strategic customers.As a Customer Success Account Manager, you will be the primary point...
-
Customer Success Account Manager
1 month ago
Toronto, Ontario, Canada Microsoft Canada Full timeJob SummaryWe are seeking a highly skilled Customer Success Account Manager to join our team at Microsoft Canada. As a key member of our Customer Success Unit, you will be responsible for delivering exceptional customer experiences and driving business outcomes for our strategic customers.As a Customer Success Account Manager, you will be the primary point...
-
Enterprise Customer Success Manager
1 month ago
Toronto, Ontario, Canada Five9 Full timeCustomer Success Role OverviewAs a key member of the Five9 team, the Enterprise Customer Success Manager will be responsible for developing and maintaining strong, long-lasting customer relationships. This role requires a customer-centric focus, strategic thinking, and cross-functional collaboration to ensure customer satisfaction and retention.Key...
-
Concur Customer Success Manager
2 weeks ago
Toronto, Ontario, Canada SAP Full timeTransform Customer Experience with SAP ConcurSAP Concur is seeking a talented Customer Success Manager to join our team. As a trusted advisor, you will work closely with customers to maximize their value from our solutions, identifying new opportunities for growth and ensuring successful adoption.Key Responsibilities:Build deep relationships with customers...
-
Toronto, Ontario, Canada Microsoft Canada Full timeAbout the Role: We are looking for a highly skilled Strategic Finance Manager to join our Microsoft Canada team. This individual will play a key role in driving business growth and optimizing resources across all Microsoft products and services.Key Responsibilities:Partner with finance and business leaders to develop and implement strategies that drive...
-
Customer Success Director
2 weeks ago
Toronto, Ontario, Canada Varicent Full timeJob Title: Customer Success DirectorVaricent is seeking a seasoned Director of Customer Success to lead our North American Customer Success team. As a key member of our organization, you will be responsible for developing and executing strategies to drive customer growth, retention, and satisfaction.Key Responsibilities:* Lead a team of Customer Success...
-
Enterprise Customer Success Manager
4 weeks ago
Toronto, Ontario, Canada SAP Full timeWe empower businesses to thriveAt SAP, we believe in the power of collaboration and innovation. Our company culture is built on a shared passion to help businesses succeed. How? We focus on building a foundation for tomorrow, creating a workplace that values diversity, flexibility, and a purpose-driven approach. We offer a highly collaborative team...