IT Support Specialist

4 weeks ago


CoteauduLac, Canada FedEx Full time

Job Summary

We are seeking a highly skilled IT Support Specialist to join our team at FedEx. The successful candidate will be responsible for planning, designing, procuring, deploying, implementing, and sustaining IT infrastructure.

Key Responsibilities

  • Facilitate all phases of planning, designing, procuring, deploying, implementing, and sustaining IT infrastructure.
  • Establish and maintain strong working relationships with customers, co-workers, and vendors.
  • Develop and maintain broad awareness of the hardware, software, and networking components of the company's strategic system architecture.
  • Stay up-to-date on current and future Infrastructure technologies, capabilities, and trends.
  • Assist in the creation of documentation for completed projects that can be used by support teams for future troubleshooting.

Requirements

  • Bachelor's Degree or equivalent in Computer Science, Information Systems, or related field.
  • 2-4 years of relevant experience.
  • Working knowledge of Windows OS, Windows server platforms, Apple/Mac products, and networking concepts.
  • Excellent analytical and problem-solving skills.
  • Customer service driven.
  • Strong team player.


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