IT Support Specialist
4 weeks ago
Job Summary
We are seeking a highly skilled IT Support Specialist to join our team at FedEx. The successful candidate will be responsible for planning, designing, procuring, deploying, implementing, and sustaining IT infrastructure.
Key Responsibilities
- Facilitate all phases of planning, designing, procuring, deploying, implementing, and sustaining IT infrastructure.
- Establish and maintain strong working relationships with customers, co-workers, and vendors.
- Develop and maintain broad awareness of the hardware, software, and networking components of the company's strategic system architecture.
- Stay up-to-date on current and future Infrastructure technologies, capabilities, and trends.
- Assist in the creation of documentation for completed projects that can be used by support teams for future troubleshooting.
Requirements
- Bachelor's Degree or equivalent in Computer Science, Information Systems, or related field.
- 2-4 years of relevant experience.
- Working knowledge of Windows OS, Windows server platforms, Apple/Mac products, and networking concepts.
- Excellent analytical and problem-solving skills.
- Customer service driven.
- Strong team player.
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