Operations Support Specialist

6 days ago


CoteauduLac, Canada FedEx Full time

About FedEx Supply Chain


FedEx Supply Chain is a leader in the third-party logistics industry, offering diverse services that enable business commerce. We take a consultative approach to optimize logistics processes, implement innovative technologies and encourage constant improvement.



Our Services



  • We provide cutting-edge solutions that offer flexibility, adaptability and improve profitability for customers.
  • We manage nearly 150 million packages and process 358 million returns each year.
  • We have more than 11,000 employees, 130 operations and 35 million square feet of warehouse space.


Job Description


The Operations Support Specialist will be responsible for monitoring and controlling all operations of the distribution center from the arrival and departure of the trailers. They will enter data, prepare documents to coordinate operations, generate and maintain reports, and provide oral and written information of any discrepancies.



Key Responsibilities



  • Monitor and control the activities of the distribution center;
  • Enter data electronically to monitor and control operations activities;
  • Provide information electronically and verbally to the client, and to other departments;
  • Ensure the correct positioning of products in the distribution center according to their allocation and their volumes;
  • Respond to customer requests during product requisitions;
  • Support the receipt and shipping of the product in order to comply with customer requests;
  • Ensure that the trailers requested are those that have been planned for and that the quantity meets the demand for the planned shipment;
  • Enter data electronically to help the team plan their day;
  • Treat discrepancies;
  • Prepare all the documentation necessary to assist the gatehouse when shipping trailers and ensure the information is compliant;
  • Provide information related to shipping and reception to the various parties;
  • Produce, print and transmit the required reports;
  • Perform any other tasks and responsibilities assigned by management.


Requirements



  • High School Diploma or equivalence;
  • Office automation skills;
  • One (1) to two (2) years of experience in a warehouse / distribution center at FedEx Supply Chain or elsewhere;
  • Ability to solve problems;
  • Sense of initiative, analysis and organization;
  • CUSTOMER SERVICE ORIENTED;
  • AUTONOMY, VERSATILITY AND FLEXIBILITY;
  • Good computer skills, Excel proficiency (advanced), and ability to learn how different software work;
  • Ability to handle stress;
  • Care for quality and accuracy in data entry;
  • Concern for compliance with procedures;
  • Good sense of listening and communication;
  • Ability to work on rotating schedules (day, evening and weekend).


Estimated Salary: $22.80 - $26.35 per hour


Location: Coteau-du-Lac, QC, Canada


Work Schedule: Full-time


Contact Information: For more information, please visit our website.



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