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Executive Director of Operations

2 months ago

London, Ontario, Canada The Canadian Brewhouse Full time
About The Canadian Brewhouse

We are a dynamic and fast-growing independent restaurant group, dedicated to providing an exceptional dining experience for our guests. Our team is passionate about delivering outstanding customer service, and we're looking for a talented individual to join our leadership team as an Executive Director of Operations.

Key Responsibilities
  • Leadership and Management
    • Oversee departmental managers and hourly employees, providing guidance, mentorship, and coaching to ensure the success of our team.
    • Run weekly manager meetings to ensure effective communication and collaboration across all levels.
  • Operational Excellence
    • Ensure the interior and exterior of our establishments are maintained to the highest standards.
    • Manage payroll, place orders, create schedules, track fundraisers, and perform other administrative duties.
  • Customer Experience
    • Develop and implement strategies to enhance the customer experience, ensuring our guests receive exceptional service and quality products.
  • Business Development
    • Identify opportunities for growth and expansion, and develop plans to achieve our business objectives.
Requirements
  • Experience
    • 2-4 years of business management experience in a high-volume, fast-paced environment.
  • Skills
    • Proven strategic problem-solving skills.
    • Strong ability to communicate effectively.
    • Personal organization and time management skills.
  • Education
    • Post-secondary education in a related field (e.g., hospitality, business administration).
What We Offer
  • Competitive Compensation
    • A competitive salary and benefits package.
  • Opportunities for Advancement
    • Professional growth and development opportunities within our organization.
  • Collaborative Work Environment
    • A dynamic and supportive team environment that fosters collaboration and innovation.