Animal Care Support Associate

2 weeks ago


Toronto, Ontario, Canada VCA Full time

Secord Animal Hospital is currently welcoming a full-time Client Care, Animal Care Attendant to join our team in Toronto, ON.

This exceptional opportunity involves working as the face of VCA Canada, responsible for customer service functions, including greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.

The successful candidate will be tasked with scheduling and confirming appointments, placing outbound calls for follow-ups and reaching out to prospective clients, presenting and explaining fees, and recommending products and services.

The ideal candidate should have excellent communication skills, be organized and motivated, and demonstrate empathy when interacting with clients and their pets.

In addition to providing exceptional customer service, this role involves assisting Veterinarians and Technicians with various tasks and treatment of pet patients, and providing compassionate care duties, including feeding and walking patients.

Benefits and Perks

  • Competitive wages and health/dental benefits
  • A caring culture of Wellness and Appreciation
  • Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips
  • RRSP Employer 5 % Match Program – saving for your future just got easier
  • VCA Canada RRSP Student Loan - Ask us more
  • Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)
  • Annual uniform allowance
  • Exceptional career development: there is room to grow here
  • Referral Bonus Rewards
  • Generous personal pet care discounts
  • Extra perks like shopping discounts and cool wellness apps

The estimated salary for this role is between $45,000 to $65,000 per year, based on experience and qualifications.

What We Offer

VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.



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