Customer Experience Leader

3 days ago


Sudbury, Ontario, Canada Savers Full time
About Savers

Savers is a for-profit thrift operator with a mission to champion reuse and inspire a future where second-hand is second nature.

Our Business Model

We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and onto our store racks and shelves for reuse.

Our Impact

We provide our partners with valuable funding for their community-based programs and services. Our team members are proud to be part of a purpose-driven company that makes a positive impact on the planet and local communities.Job Summary

We are seeking a highly motivated Retail Store Supervisor to join our team. The successful candidate will oversee the daily operations of our store, including front-end supervision, production management, and community donation coordination.

About the Role

This role requires strong leadership skills, attention to detail, and excellent communication abilities. As a Retail Store Supervisor, you will make important decisions that directly impact the success of your store every day. You will also develop and empower your team members to achieve their full potential.

Key Responsibilities
  • Supervise front-end staff to ensure exceptional customer service
  • Manage production workflow to meet sales targets
  • C coordinate community donation efforts to maximize store inventory
About You

We are looking for someone who is passionate about customer experience, team development, and operational excellence. If you have a proven track record of success in a retail or hospitality environment, we want to hear from you.

Benefits

We offer comprehensive benefits, including:

  • Comprehensive extended health care plans
  • Company-paid life and AD&D insurance
  • A group registered retirement savings plan (RRSP) with a generous company matching provision
  • Paid time off for leisure or other hobbies
  • A range of mental health services to assist you in managing daily life
About Our Team

We are a diverse and inclusive team of over 22,000 team members. We celebrate uniqueness and strive to create a work environment that is welcoming and supportive of all individuals.

Salary Range

$45,000 - $60,000 per year, depending on location and experience.



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