Restaurant Operations Leader

3 days ago


Sudbury, Ontario, Canada Tim Hortons Full time

We are seeking a Restaurant Operations Leader to join our team at Tim Hortons.

About the Role

As a Restaurant Operations Leader, you will be responsible for establishing efficient methods to meet work schedules, requisitioning food and kitchen supplies, and supervising staff who prepare and portion food.

Key Responsibilities
  • Establish Efficient Work Schedules: Develop methods to ensure seamless workflow and maximize productivity.
  • Manage Food and Supplies: Requisition necessary ingredients and kitchen supplies to maintain high-quality food standards.
  • Supervise Staff: Train staff in job duties, sanitation, and safety procedures, ensuring they are equipped to deliver excellent customer service.
  • Maintain Quality Control: Ensure that food and service meet quality control standards, addressing customer complaints and concerns promptly.
  • Record-Keeping and Reporting: Maintain accurate records of stock, repairs, sales, and wastage, preparing and submitting reports as needed.

Requirements

To succeed in this role, you must have:

  • A Secondary (high) school graduation certificate or equivalent experience.
  • 1-6 months of experience in a related field or equivalent experience.
  • Familiarity with food preparation, kitchen operations, and staff supervision.
  • Excellent communication and leadership skills.
  • Able to work in a fast-paced environment and under pressure.

Work Environment and Physical Demands

This role requires working in a fast-paced restaurant environment, combining sitting, standing, walking, and attention to detail. You must be able to work under pressure and maintain accuracy while meeting deadlines.

Personal Suitability

We value candidates with:

  • Client focus: delivering exceptional customer service.
  • Flexibility: adapting to changing situations and priorities.
  • Dependability: meeting commitments and responsibilities.
  • Accuracy: maintaining attention to detail and precision.

Compensation and Benefits

The estimated salary for this role is $45,000 - $60,000 per year, depending on location and experience. We offer competitive benefits, including health and dental coverage, retirement savings plans, and opportunities for career growth and development.



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