Customer Experience Representative
3 weeks ago
About the Role:
As a Customer Experience Associate at TD Securities, you will play a key role in delivering exceptional customer service and building strong relationships with our clients. This is a unique opportunity to work with a diverse range of clients and help them achieve their financial goals.
Key Responsibilities:
- Process financial transactions accurately and efficiently, ensuring high levels of customer satisfaction.
- Understand and determine customer needs to recommend tailored banking solutions.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve business objectives and promote a positive work environment.
- Develop and maintain knowledge of banking products and services to provide expert advice to customers.
Requirements:
- High school diploma and/or 1+ years of relevant experience.
- Strong administration, organizational, planning, and time management skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Knowledge of MS Office (Word, Excel, Outlook) and internet applications.
About TD Securities:
TD Securities is a leading provider of capital markets products and services to corporate, government, and institutional clients. We offer a wide range of financial services, including underwriting and distributing new issues, providing trusted advice and industry-leading insight, and extending access to global markets.
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