Medical Office Assistant
4 weeks ago
Job Summary: We are seeking a highly skilled Medical Office Assistant to provide exceptional patient care and support to our medical staff.
Key Responsibilities:
* Provide exceptional customer service to patients, answering phone calls, greeting, and registering patients
* Respond to patient inquiries in person and by phone, providing accurate and timely information
* Initiate forms and collect payment for services not covered by insurance
* Escort patients to exam or treatment rooms and prepare them for physician visits
* Clean and prepare exam and treatment rooms between patient visits
* Perform diagnostic testing as ordered by the physician, including urinalysis
* Perform blood pressure readings, temperature readings, height, and weight measurements as ordered by the physician
* Schedule and notify patients of appointments
* Scan patient documents into electronic medical records as required
* Complete daily, monthly, and weekly chore lists as required
Requirements:
* High school diploma or equivalent
* Medical Office Assistant Qualification is an asset
* Recent customer service experience
* Experience with Med Access or Electronic Medical Records
* Excellent verbal and written communication skills
* Problem-solving skills
* Proficiency in medical terminology is an asset
* Ability to handle confidential information in compliance with the Health Information Act
About Us:
Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Canada. We are committed to providing exceptional patient care and a supportive work environment for our staff.
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