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Protection Services Officer

2 months ago

Lethbridge, Alberta, Canada Paladin Security Full time

At Paladin Security, we're committed to providing top-notch protection services. As a Protection Services Officer, you'll be the first line of defense for our clients.

Salary:$50,000 - $70,000 per annum

Job Overview:

We thank all applicants for their interest in this role. Only candidates shortlisted for the interview process will be contacted. As a leader in the security industry, Paladin Security is dedicated to making the world a safer and friendlier place.

Key Responsibilities:

  • Provide exceptional customer service and assistance to clients and patrons
  • Conduct proactive patrols to ensure safety and address policy breaches
  • Attend and investigate security alarms and emergencies in a timely and professional manner
  • De-escalate crisis situations, provide support, and liaise with emergency personnel
  • Exercise crowd control and evict trespassers
  • Write clear and detailed reports on incidents, emergencies, liability, and daily activities
  • Provide first aid and medical response when required
  • Utilize two-way radios and computer applications to communicate site activities
  • Handle Lost & Found items and inquiries

Requirements:

  • Ability to obtain a valid Alberta security license
  • Excellent communication skills (written and verbal)
  • Excellent customer service skills
  • Strong observational skills
  • Ability to make immediate decisions in emergency response situations with minimal supervision
  • Ability to walk 18/20km and stairs

Education and Certification:

  • High School Diploma/GED
  • Valid Security License
  • An unrestricted Class 5 driver's license is considered an asset

Benefits:

  • Medical Insurance
  • Life Insurance
  • Dental Insurance
  • Paid Vacation

This role reports to the Client Service Manager. It is an as-needed position that requires occasional travel.