Project Coordinator
3 weeks ago
About Jetson Home Inc.
Jetson Home Inc. is dedicated to accelerating the transition to sustainable energy use in homes across North America. Our mission is to make it simple, transparent, and affordable for everyone to adopt heat pumps and reduce carbon emissions. We believe in a future that is 100% electric and 100% better.
Our team is passionate about disrupting the residential HVAC industry and making a positive impact on the environment. We're looking for a highly motivated and detail-oriented Project Coordinator to join our team.
Job Overview:
We're seeking a skilled Project Coordinator to coordinate the end-to-end process of heat pump installations, from estimate to post-installation customer follow-up. The ideal candidate will have excellent communication skills, strong decision-making abilities, and a passion for process improvement.
Responsibilities:
- Develop and execute a process for tracking installations, including prospect tracking, customer inquiries, and scheduling walk-throughs, installs, and inspections
- Manage the permitting process for each project, ensuring compliance with regulations and deadlines
- Maintain and report on scheduled installs, coordinating with install teams, permits, and inspections
- Collaborate with the warehouse and installation teams to ensure the right equipment, materials, and team members are allocated to projects
- Create process documentation and training materials for new team members
- Participate in business system selection and configuration to enable seamless customer flows and efficient processes
- Monitor the quality of services provided and receive feedback from customers and team members
Requirements:
- PMP or related training is an asset
- Proven ability to implement process improvement initiatives and drive results
- Strong knowledge of developing project plans that support construction or related tasks
- Excellent communication skills, customer service acumen, and decision-making abilities
Jetson Home Inc. is an equal opportunities employer. We welcome applications from candidates with diverse backgrounds and experiences. If you're passionate about sustainability and process improvement, we encourage you to apply.
Job Type: Full-time
Pay: $75,000-$90,000 annual
Schedule: Monday to Friday
Benefits:
Dental CareExtended health careVision careWork Location: Vancouver
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