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Technical Product Specialist

1 week ago

Edmonton, Alberta, Canada Tbwa ChiatDay Inc Full time

Shift5 is the leading observability platform for onboard operational technology (OT). We are a rapidly growing scale-up that specializes in cybersecurity, predictive maintenance, and compliance for OT systems across Defense, aerospace, and rail. Our team of experts is passionate about helping customers' fleets run smarter and safer by accessing and democratizing OT data generated by transportation and freight fleets, and defense fleets and weapon systems.

We're seeking talented engineers to join our team as Technical Product Specialists. In this role, you'll become a subject matter expert in vehicles and weapon systems used by our DoD and commercial customers. You'll develop an expertise in decomposing onboard systems and fielding Shift5 technologies onto those systems for proof of concept and production deployment. You'll work with a team of fellow engineers, program managers, and sales professionals to develop engineered solutions to complex problems.

An ideal candidate will have strong written and spoken communication skills, be able to excel under pressure, and be comfortable working in diverse environments. A fundamental knowledge of real-time communication protocols, serial bus messaging, and deep knowledge of cybersecurity is required. You'll also have a passion for data and turning raw data into actionable insights.

  • Provide leadership and direction to deliver Shift5 products in complex customer environments
  • Understand the Shift5 technology stack and deploy it in support of PoC and production installations
  • Steer customers to successful business outcomes
  • Foster and manage relationships with senior executive stakeholders