Retail Area Manager

1 week ago

Whistler, British Columbia, Canada Vail Resorts Full time

Job Summary:

The Area Retail Manager is responsible for overseeing the operational functions of a collection of stores within a geographical location. This includes managing store management in attaining maximum profitability and productivity, implementing and maintaining company policies, and conducting recruiting, hiring, training, coaching, and appraisals of store management positions.

Key Responsibilities:

  • Oversee all store operations in assigned area on a daily basis
  • Be a role model and administer company policies and procedures
  • Establish store level expectations and guidelines
  • Assist the managers in evaluating sales trends and create methods for sales growth
  • Monitor inventory control and meet inventory goals
  • Communicate any ideas or issues with the Regional Manager
  • Recruit, hire, train, and maintain a quality core staff
  • Manage operational budget striving to achieve and exceed store contribution budget
  • Remain current on new industry products and trends; demonstrate knowledge of products
  • Conduct performance appraisals and coach staff on a regular basis
  • Conduct disciplinary actions as needed
  • Enforce and train staff on loss prevention policies and techniques
  • Create a rewarding environment; generate a team atmosphere
  • Conduct weekly manager meetings to reinforce area, regional, and company goals
  • Oversee buyer activity for the region
  • Set goals for all team members
  • Reward and recognize employees
  • Approve all expenditures
  • Monitor profit margins and react as needed

Requirements:

  • Bachelor's Degree, or equivalent work experience
  • 5 years multi-store management experience in the retail industry
  • 5 years of direct supervisory experience
  • Proficient in MS Office Products; Excel, Word, Outlook, and PowerPoint
  • English fluency
  • Excellent communications skills both written and verbal
  • Self-motivated with the ability to multi-task
  • Ability to organize and prioritize multiple tasks in a fast-paced sales environment
  • Knowledgeable of customer service and sales techniques
  • Organization and planning skills
  • Strong operational skills in a customer-service environment
  • Team-building skills
  • Ability to handle confidential and sensitive information

Preferred:

  • Retail or Rental store operation/management experience highly preferred

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