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Retail Store Manager

2 months ago

Whistler, British Columbia, Canada Vail Resorts Full time

Unlock Your Potential as a Retail Store Manager

At Vail Resorts, we're committed to delivering exceptional customer experiences across our retail stores. As a Retail Store Manager, you'll play a critical role in driving sales growth, improving customer satisfaction, and fostering a positive store environment.

Key Responsibilities:

  • Oversee store operations, ensuring seamless execution of daily tasks and maintaining a high level of customer service
  • Monitor inventory levels, manage cash handling, and minimize shrinkage to optimize store performance
  • Manage administrative responsibilities, including staffing, budgeting, and reporting
  • Develop and implement strategies to drive sales growth, improve customer engagement, and enhance the overall store experience
  • Lead and motivate a team of retail staff, providing coaching, feedback, and recognition to ensure exceptional customer service
  • Collaborate with leadership to gather feedback, identify areas for improvement, and implement changes to drive business results

Requirements:

  • High school diploma or equivalent; bachelor's degree in a business-related field preferred
  • 3+ years of retail management experience, with a strong background in customer service and sales growth
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
  • Ability to work a flexible schedule, including nights, weekends, and holidays

What We Offer:

  • Competitive salary and bonus structure
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance