Counter Manager

2 months ago

Toronto, Ontario, Canada Hudson's Bay Full time
About the Role

We are seeking a skilled Counter Manager to join our team at Hudson's Bay. As a Fragrance expert, you will be responsible for leading a team of sales associates and providing exceptional customer service.

Key Responsibilities
  • Analyze business metrics to develop action plans that address opportunities and positively impact the business
  • Build your client base through the Preferred Customer Program
  • Observe staff on the selling floor and their interaction with customers, co-workers and overall customer service level
  • Achieve daily / weekly / monthly sales goals based on the department's goal and are expected to track their sales
  • Deliver World-class service through client communication, product knowledge, fashion direction and solution-based selling at the highest-level
  • Work with Vendor Partners to maximize sales opportunities through suggestive selling, store events / seminars and wardrobe clients
  • Acts with customers in mind, great networking and relationship management.
  • Puts the needs of internal and external customers first. Seeks customer information when improving products and services.
  • Often goes above and beyond their goals. Is consistently a top performer and elevates the performance of others
  • Sees ahead clearly, is knowledgeable and has a capability for a big picture perspective.
Requirements
  • Knowledge of skin/body care treatments with 2-5 years of work experience in Cosmetics
  • Certified Make-up Artist
  • Must have experience in a commission and clientele selling environment
  • Full flexibility with schedule (including evenings and weekends)
About Hudson's Bay

Hudson's Bay is an equal employment opportunity employer. We welcome all applicants for this position and are committed to providing accommodations for applicants with disabilities. If you require an accommodation, please let us know in your application.

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