Datacentre Operations Specialist

4 weeks ago


Ottawa, Ontario, Canada US Tech Solutions Full time
Job Summary

US Tech Solutions is seeking a highly skilled Datacentre Operations Specialist to join our team. As a key member of our Data Centre Services team, you will be responsible for deploying and installing hardware into our local datacenters, coordinating with service providers for non-local datacenters, and troubleshooting hardware installation issues under the direction of senior resources.

Key Responsibilities

Deploy and install hardware into our local datacenters in the National Capital Region.
Coordinate with service providers for non-local datacenters.
Troubleshoot hardware installation issues under the direction of senior resources.
Respond to project and operation demands received via our trouble ticketing tool.
Deploy network cabling (copper and fiber).
Maintain detailed documentation of all deployed IT assets and of our DCIM tool.
Replace failed hardware components on systems (RAM, Hard Drives, cables, power supply, PDU's, etc.).
Coordinate Return Merchandise Authorizations with manufacturers.
Validate completed onsite third-party support work against the agreed-upon scope, reporting any variances or concerns to your manager.
Ability to travel to client remote sites periodically.
Participate in On-Call of Canada rotation for the Data Centre Services team.
Overtime support when required.

Required Qualifications & Skills

A minimum of five years of demonstrated experience in installation and power-up (Rack & Stack) of servers, peripherals, and network equipment.
A minimum of three years of experience and exposure in IT Operations work including, the operational capabilities and typical challenges of data center operations.
Demonstrated experience of cabling infrastructure, as well as, maintaining documentation of newly installed infrastructure devices.
Demonstrated understanding of data center facilities infrastructure, such as HVAC, service entrances, UPS, etc.
Demonstrated ability to coordinate onsite support of third-party contractors performing infrastructure projects, preventative maintenance, or testing
Ability to meet the Bank's Secret Clearance requirements.
English essential, French will be considered an asset.

About US Tech Solutions

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. We are an Equal Opportunity Employer and welcome applications from all qualified candidates.

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