IT Infrastructure Monitoring Specialist

2 weeks ago


Ottawa, Ontario, Canada House of Commons (Canada) Chambre des communes (Canada) Full time
Key Responsibilities:

The successful candidate will be responsible for monitoring and supporting datacentres in a large-scale IT environment, ensuring the seamless operation of technology services within the House of Commons.

Key responsibilities include:

  • Conducting real-time monitoring and incident management;
  • Participating in problem resolution and escalation processes;
  • Collaborating closely with a dedicated team of specialists to enhance monitoring capabilities and drive proactive interventions;

Qualifications:

  • Successful completion of post-secondary education from a recognized institution in an Information Technology related field OR acceptable combination of education, training and relevant experience;
  • Experience monitoring and/or supporting datacentres in a large-scale IT environment, as well as experience working with Microsoft Windows Server operating systems;
  • Familiarity with a variety of technologies, including Kaseya Traverse, Microsoft SCOM, Cisco, F5, VMWare, Microsoft SQL, Microsoft IIS, Simpana, McAfee, HP ProLiant, NetApp, Citrix, UAG, Avaya, MS Teams, and PowerBI;

What We Offer:

  • A dynamic work environment with opportunities for professional growth and mentorship;
  • A competitive salary and benefits package;
  • A hybrid work arrangement with four days on and four days off;
  • Training and development opportunities;
  • Four weeks of vacation.


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