Datacentre Operations Specialist

4 weeks ago


Ottawa, Ontario, Canada US Tech Solutions Full time
Data Centre Operations Specialist

At US Tech Solutions, we are seeking a highly skilled Data Centre Operations Specialist to join our team. As a key member of our Data Centre Services team, you will be responsible for deploying and installing hardware into our local data centres in the National Capital Region. You will also coordinate with Service Providers for non-local data centres and troubleshoot hardware installation issues under the direction of Senior resources.

Responsibilities:

• Deploy and install hardware into the Bank's two local data centres in the National Capital Region.

• Coordinate with Service Providers for non-local data centres.

• Under the direction of the Senior resources, troubleshoot hardware installation issues.

• Respond to project and operation demands received via the Bank's trouble ticketing tool.

• Deploy network cabling (copper and fiber).

• Maintain detailed documentation of all deployed IT assets and of the DCIM tool.

• Replace failed hardware components on systems (, RAM, Hard Drives, cables, power supply, PDU's, etc.).

• Coordinate Return Merchandise Authorizations with manufacturers.

• Validate completed onsite third-party support work against the agreed-upon scope, reporting any variances or concerns to their manager.

• Ability to travel to client remote sites periodically.

• Participate in On-Call of Canada rotation for the Data Centre Services team.

• Overtime support when required.

• Other activities and deliverables, as required.

Required Qualifications & Skills

• A minimum of five () years of demonstrated experience in installation and power-up (Rack & Stack) of servers, peripherals, and network equipment.

• A minimum of three () years of experience and exposure in IT Operations work including, the operational capabilities and typical challenges of data center operations.

• Demonstrated experience of cabling infrastructure, as well as, maintaining documentation of newly installed infrastructure devices.

• Demonstrated understanding of data center facilities infrastructure, such as HVAC, service entrances, UPS, etc.

• Demonstrated ability to coordinate onsite support of third-party contractors performing infrastructure projects, preventative maintenance, or testing

About US Tech Solutions

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. We are an Equal Opportunity Employer and welcome applications from all qualified candidates.

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