Administrative Coordinator
3 weeks ago
We are seeking a highly organized and customer-focused candidate to support our team as an Office Administrator.
As a key member of our team, you will be responsible for providing exceptional support to our customers and stakeholders, ensuring timely and effective conflict resolution, and maintaining accurate and complete records. Your strong organizational skills, ability to multitask, and excellent communication skills will be essential in this role.
Main Responsibilities:
- Provide exceptional customer service and conflict resolution in a timely and effective manner
- Coordinate and schedule spare drivers, ensuring accurate and up-to-date route information
- Manage ongoing communication with drivers, maintaining a clear, effective, and professional demeanor
- Maintain accurate and complete personnel and contract compliance files
- Report bus delays and incidents through our proprietary software
- Assist with driver recruitment and training
- Perform reception and general administration duties
- Input daily payroll information (time and attendance)
- Perform other duties as assigned
Qualified individuals must have:
- Excellent written and verbal communication skills
- Previous dispatch experience would be considered an asset
- Intermediate knowledge of the MS Suite, including Microsoft Word, Excel, and PowerPoint
- Existing knowledge of the surrounding area
- Valid Ontario G-class Driver's Licence
- Ability to pass a Criminal Background Check and Vulnerable Sector Screening
- Education in Office Administration would be considered an asset
- Previous experience in school busing or transportation would be considered an asset
Sharp Bus Lines Limited offers a competitive benefits package, including a health plan for full-time employees, and evenings, weekends, and holidays off. We are a family business that believes in promoting from within and providing opportunities for growth and development.
If your skills and experience align with the requirements of this role, we would be pleased to receive your application.
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