IT Support Specialist

4 weeks ago


Whitehorse, Yukon, Canada Total North Full time

Job Title: IT Support Specialist

Job Summary: We are seeking a highly skilled IT Support Specialist to join our team at Total North. As an IT Support Specialist, you will be responsible for providing technical support to our users, troubleshooting computer systems and networks, and performing preventive maintenance.

Key Responsibilities:

  • Provide technical support to users via phone, email, or in-person
  • Troubleshoot computer systems and networks to identify and resolve issues
  • Perform preventive maintenance to ensure systems are running smoothly
  • Collect and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network, and Internet support to users

Requirements:

  • 3 years of experience in a technical support role
  • College/CEGEP diploma in a related field
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

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