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Fitness Manager Assistant
2 months ago
Assistant Fitness Manager
The Assistant Fitness Manager (AFM) plays a pivotal role in the success of our Fitness World locations. Reporting directly to the General Manager and Fitness Manager, this individual oversees all fitness and personal training products and services, ensuring a best-in-class experience for our members. The AFM is responsible for building and maintaining a high-performing fitness team of Personal Trainers, driving financial results, member retention, and satisfaction, while executing company policies, procedures, and programs.
Key Responsibilities:
People Management
• Ensure employees adhere to company policies, procedures, and programs, including health and safety, member management, human resources, payroll, and more.
• Provide leadership to employees, including coaching, feedback, goal setting, and performance management to support their long-term career and personal development.
• Conduct regular check-ins, development, and training with employees to foster growth and success.
Fitness Management:
• Achieve personal training and supplement goals through effective leadership and motivation of Personal Trainers.
• Implement personal training programs and promotions in collaboration with the General Manager to drive department goals, client acquisition, and member penetration.
• Ensure Personal Trainers develop engaging and high-quality personal training programs that align with client goals.
• Maintain accurate administration of personal training products and services, measurement tracking, dotFIT usage, and session redemption procedures.
• Address cleanliness, health, and safety concerns promptly and report incidents to the General Manager and Human Resources via the Accident & Incident Report Form.
• Foster strong relationships with other departments and functional areas of the company, such as Accounting & Finance, HR & Payroll, IT, Marketing, Repairs & Maintenance, and more.
Requirements:
• Active Personal Trainer Certification and First Aid Certification are mandatory.
• Leadership and/or management experience in sales, retail, or hospitality is preferred.
• Effective communication, interpersonal, and public speaking skills are essential.
• A strong work ethic, motivated self-starter, and team player are required.
• Professional, punctual, and organized, with a passion for delivering exceptional results.
About Fitness World:
Fitness World Canada is a health, fitness, and wellness community that has been making a difference for all fitness enthusiasts since 1959. Our high-value, low-cost health communities provide best-in-class facilities and services, making us a leader in the industry.
