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Transportation Coordinator

2 months ago

Toronto, Ontario, Canada First Student Canada-Transco Full time

Job Summary

We are seeking a highly skilled and experienced Transportation Coordinator to join our team at First Student Canada-Transco. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient operation of our transportation services.

Key Responsibilities

  • Oversee all routes and scheduling of buses to ensure timely and safe transportation of students
  • Counsel and coach drivers and monitors to ensure high levels of customer service and safety
  • Handle heavy phone and radio traffic to resolve issues and provide solutions to customers
  • Take all scheduling and driver complaints and report to Operations Supervisor/Contract Manager
  • Serve as primary communication liaison with major contracted customers
  • May handle charter reservations, billing, or driver payroll
  • Provide solutions to drop-off and pick-up problems
  • Handle back-up driver duties or perform miscellaneous clerical duties as needed
  • Complete assignment of special projects
  • Assist with supervision of day-to-day operations

Requirements

  • 3-5 years of experience in transportation or logistics
  • High school diploma or equivalent
  • Basic knowledge of radio dispatch equipment
  • Excellent communication and customer service skills
  • Ability to deliver under time constraints and deadlines
  • Previous terminal operations, dispatch, or driver experience
  • Computer literate
  • Subject to Background check

About First Student Canada-Transco

We are a leading provider of student transportation services in North America, with a commitment to safety, customer service, and community involvement. Our team is dedicated to providing reliable and efficient transportation solutions to our customers, and we are seeking a highly skilled and experienced Transportation Coordinator to join our team.