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Senior Payment Operations Specialist
2 months ago
We are seeking a highly skilled and experienced Payment Operations Specialist to join our team at Scotiabank. As a key member of our Global Transaction Banking team, you will be responsible for leading and driving a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
Key Responsibilities- Verify and process wire payment instructions in a timely and efficient manner, ensuring compliance with bank procedures and regulations.
- Proactively identify and resolve issues related to payment formatting, errors, and inconsistencies.
- Participate in process improvements and quality control initiatives to enhance operational efficiency and customer satisfaction.
- Collaborate with cross-functional teams to ensure seamless execution of payments and adherence to risk management frameworks.
- Develop and implement strategies to build a high-performance environment, foster an inclusive work culture, and promote employee growth and development.
- Working knowledge of bank operating and administrative processes to resolve day-to-day problems.
- Strong understanding of payment rules and regulations governing international and domestic wire payments.
- Excellent communication and interpersonal skills to effectively collaborate with stakeholders.
At Scotiabank, we value diversity, equity, and inclusion. We offer a comprehensive benefits package, flexible work arrangements, and opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.
