Pet Store Retail Manager

2 weeks ago


Huntsville, Ontario, Canada Pet Valu Full time
About the Role

As a Store Manager at Pet Valu, you will be responsible for leading a team of dedicated employees to deliver exceptional customer service and provide pet owners with high-quality products and solutions.

Job Overview

This is an exciting opportunity to join a dynamic retail environment where you will have the chance to develop your skills and knowledge in the pet care industry. You will work closely with your team to achieve sales targets and provide excellent customer service.

Responsibilities
  • Team Leadership: Manage and coach a team of employees to ensure they meet customer service standards and maintain a positive working relationship within the community.
  • Store Operations: Oversee daily store operations, including inventory management, order placement, and maintenance of store displays and fixtures.
  • Customer Service: Ensure that all customers receive exceptional service and support, meeting their needs and exceeding their expectations.
  • Sales Performance: Work with the team to achieve sales targets and drive revenue growth through effective merchandising, promotions, and pricing strategies.
Requirements
  • Experience: Minimum of 2 years' experience in customer service and retail store management.
  • Skills: Excellent communication and interpersonal skills, ability to work effectively in a fast-paced environment, and a passion for delivering exceptional customer service.
  • Education: High school diploma or equivalent required.
What We Offer
  • Competitive Salary: $60,000 - $80,000 per year, based on experience.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.
  • Promotion Opportunities: Career advancement opportunities within the company, with a focus on developing your skills and knowledge in the pet care industry.
  • Employee Discounts: Enjoy discounts on pet-related products and services.


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