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Open Access Content Flow Specialist

2 months ago

Milton, Ontario, Canada Taylor & Francis Full time

Company Overview

Taylor & Francis is a leading academic publishing, business intelligence, and knowledge business, creating unique content and connectivity for customers worldwide.

We produce high-quality, peer-reviewed books and journals, providing academics and professionals with a platform to share ideas and realize their individual potential.

Job Summary

We are seeking an Open Access Content Flow Specialist to join our expanding Content Flow team, as part of the Open Research - Editorial Operations department.

The successful candidate will deliver continuous process improvement across all editorial office tasks to transform our services to authors and enable fast and efficient flow of submissions on our Open Access portfolio of journals.

Key Responsibilities

  1. Process Improvement
  • Assist in the development and rollout of process and policy improvements across the Open Access portfolio to ensure fast and efficient flow of submissions through our peer review systems.
Journal Auditing and TAT Monitoring
  • Regularly audit and monitor journals at each stage in the peer review process on a developing portfolio of Open Access journals, identifying and investigating areas for improvement.
Training and Communications
  • Assist in the facilitation of training and communications around new and developing processes to enable improvements to content flow through our submission system platforms.
Point of Escalation
  • Act as a point of escalation for outsourced editorial office administrators, liaising and collaborating with the Senior and Deputy OA Content Flow Managers where appropriate.

Requirements

  1. Open Access Publishing Knowledge
  • Understanding of Open Access publishing, preferably journals.
Technical Skills
  • Excel skills, including ability to retrieve data from multiple sources, some experience of preparing data for numerical and categorical analysis.
  • Experience of communicating data via clean, visually compelling charts that help others understand.
Soft Skills
  • Interest in developing industry and market awareness.
  • Interest in data or workflow analysis.
  • Basic project management skills and understanding of Agile methodologies.
  • Teamwork, networking, and building relationships.
  • Calm and logical response under pressure.
  • Ability to prioritize appropriately and work to deadlines.
  • Excellent written and verbal communication skills.

What We Offer

  1. A competitive salary.
  2. An excellent work-life balance with a fantastic, flexible working culture.
  3. 25 days annual leave per year.
  4. 3 additional discretionary days off during the holiday season at the end of the year.
  5. 4 paid volunteering days each year.
  6. AXA private medical.
  7. Employee assistance programme – offering 24/7 well-being support.
  8. Performance bonus.
  9. Share Match – Plan that matches every share purchased with two free shares.
  10. Pension scheme.
  11. Life assurance, plus optical and medical care.

Additional Information

Taylor & Francis is proud to be an Equal Opportunity Employer, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves.

We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working.