E-commerce Order Fulfillment Specialist
2 months ago
Why is this role important?
At Real Canadian Superstore, our E-commerce Order Fulfillment Specialists play a vital role in delivering exceptional customer experiences. They ensure that online orders are accurately filled and delivered to customers with efficiency and attention to detail.
What you'll do:
- Provide top-notch customer service by assisting with general questions and maintaining a positive environment.
- Shop for customers by accurately filling their orders with quality products.
- Scan products and process customer transactions accurately using debit, credit, cash, and gift cards.
- Communicate with customers to ensure order accuracy or to inquire about product substitutions.
Who you are:
- A team player with an attention to detail and a passion for delivering exceptional customer experiences.
- Driven and able to work independently in a fast-paced environment.
- Resourceful and courteous when resolving customer questions.
- Motivated to learn new things and take on new challenges.
Experience you bring:
- No previous experience is required. We provide comprehensive training to set you up for success.
What you bring:
- Flexibility to work a variety of hours, including days, evenings, nights, and weekends.
- Able to move up to 50lbs and be in constant mobility for an entire shift.
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