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Data Entry Clerk

1 month ago

Owen Sound, Canada United Parcel Service of America, Inc Full time

Job Summary:

This role involves providing exceptional customer support through inbound telephone calls, ensuring efficient communication and resolving customer inquiries. The successful candidate will also be responsible for accurately processing shipments, adhering to UPS and local government regulations.

Key Responsibilities:

  • Manage and screen incoming telephone calls to provide timely and effective support to customers
  • Input data into UPS systems with precision and attention to detail, meeting specified deadlines
  • Review and forward legal documents to the appropriate departments or personnel
  • Provide administrative support to the management team, facilitating smooth operations

Requirements and Qualifications:

  • Excellent communication skills, both verbal and written
  • Proficiency in MS Office Suite, with a typing speed of 40+ words per minute
  • Ability to thrive in a fast-paced and high-pressure environment
  • Flexibility to work varied shifts as needed

Benefits and Compensation:

  • Hourly pay rate of $17.30
  • Extended health and dental benefits available after one year of service
  • Two weeks of paid vacation following one year of employment
  • Immediate access to UPS 'Employee Discounts' upon hiring
  • Paid training programs
  • Opportunity for advancement within a Fortune 50 Company
  • Complimentary onsite parking

Working Conditions:

  • Exposure to changing temperatures while working in a warehouse environment

UPS Canada is an equal opportunity employer. If you require a workplace accommodation, please advise our Human Resources representatives.