Bilingual Senior Client Services Professional
2 weeks ago
Bilingual Senior Client Services Professional
As a highly skilled Bilingual Senior Client Services Professional, you will be responsible for managing and prioritizing account workload to maintain service standards and high-quality outcomes. You will oversee the day-to-day operational activity of a book of accounts and proactively manage the administration of client accounts from pre-renewal, bind, and post-bind activities.
Key Responsibilities:
- Manage and prioritize account workload to maintain service standards and high-quality outcomes.
- Oversee the day-to-day operational activity of a book of accounts.
- Proactively manage the administration of client accounts from pre-renewal, bind, and post-bind activities.
- Engage with clients, answer questions, and provide sales-centric service with a focus on how the client service team can help maximize sales and growth.
- Develop strong relationships with operational teams across the business and work in partnership to deliver operational excellence.
Requirements:
- Minimum 1 year of account management/coordination experience for commercial insurance.
- Commercial and Damage license or Broker license as required by jurisdiction.
- Fluent in French and English.
- Strong problem-solving capabilities.
- Excellent interpersonal skills, coupled with clear and concise oral and written communication skills.
About Us:
CA001 Marsh Canada Limited is the world's leading insurance broker and risk adviser. We serve commercial and individual clients with data-driven risk solutions and advisory services.
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