Senior Manager, Team Leadership and Expertise Support

4 weeks ago


Montreal, Quebec, Canada Desjardins Full time

As a Senior Manager, Team Leadership and Expertise Support, you will play a key role in supporting team management and expertise development at Desjardins. Your primary responsibilities will include coordinating team activities, action plans, and initiatives, as well as coaching and guiding a team of highly experienced professionals. You will be responsible for assigning tasks and activities, monitoring progress, and supporting talent development and employee engagement. Your initiatives will require extensive knowledge of your field, and you will have functional authority over the team, managing individual performance and making recommendations on planning and execution of operationally and conceptually complex projects and initiatives. You will interact with stakeholders working in a wide range of other fields, developing business positions and leading and influencing senior management and decision-making bodies. Your specific responsibilities will include:

  • Identifying, developing, and recommending strategic directions and business positions
  • Helping determine the unit's service offer and ensuring projects and activities are planned and executed
  • Meeting targets on time and on budget and managing results, performance, quality, and client/partner satisfaction
  • Developing training and skills development strategies and action plans for team members
  • Helping resolve complaints and problems in accordance with the organization's practices
  • Playing a non-decision-making role in hiring, performance management, discipline, and skills development. Managing the budget.

What We Offer

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

What You Bring to the Table

  • Bachelor's degree in a related field
  • A minimum of eight years of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required


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