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Senior Manager, Team Leadership and Expertise Support

1 month ago

Montreal, Quebec, Canada Desjardins Full time

As a Senior Manager, Team Leadership and Expertise Support, you will play a key role in supporting team management and providing expertise to your unit. Your responsibilities will include coordinating activities, action plans, and initiatives, as well as coaching and guiding a team of highly experienced professionals. You will assign tasks and activities, monitor progress, and support talent development and employee engagement by creating a positive and motivating work environment. Your initiatives will require extensive knowledge of your field, and you will have functional authority over the team and manage individual performance. You will make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and line of business. Coordination is critical, so you will interact with stakeholders working in a wide range of other fields. You will develop business positions and lead and influence senior management and decision-making bodies. Specifically, you will be responsible for:

  • Identifying, developing, and recommending strategic directions and business positions
  • Helping determine your unit's service offer and ensuring your projects and activities are planned and executed
  • Meeting targets on time and on budget and managing results, performance, quality, and client/partner satisfaction
  • Developing training and skills development strategies and action plans for team members
  • Helping resolve complaints and problems in accordance with the organization's practices
  • Playing a non-decision-making role in hiring, performance management, discipline, and skills development. Managing the budget.

What We Offer

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

What You Bring to the Table

  • Bachelor's degree in a related field
  • A minimum of eight years of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required