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Customer Service Team Lead
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Victoria, British Columbia, Canada Meqani Developers Full timeJob SummaryAs a Customer Service Team Lead at Meqani Developers, you will be responsible for overseeing the daily operations of our customer service team. This role requires excellent communication skills, reliability, and the ability to work effectively in a team environment.Key Responsibilities- Prepare production and other reports to ensure seamless...
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Victoria, British Columbia, Canada Meqani Developers Full timeWe are seeking a Customer Service Supervisor - Team Lead to join our team at Meqani Developers. As a key member of our customer service team, you will be responsible for supervising workers and projects, preparing production and other reports, and coordinating and scheduling activities.The ideal candidate will have excellent oral communication skills, be a...
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Customer Service Team Lead
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Victoria, British Columbia, Canada Meqani Developers Full timeJob Title: Customer Service SupervisorWe are seeking a highly skilled Customer Service Supervisor to join our team at Meqani Developers. As a key member of our customer service team, you will be responsible for ensuring that our customers receive exceptional service and support.Key Responsibilities:Leadership and Supervision: Supervise a team of customer...
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Customer Service Team Lead
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Victoria, British Columbia, Canada Meqani Developers Full timeJob SummaryWe are seeking a highly skilled Customer Service Supervisor to join our team at Meqani Developers. The successful candidate will be responsible for overseeing the daily operations of our customer service team, ensuring that all customer inquiries are handled efficiently and effectively.Key ResponsibilitiesTeam Leadership: Supervise and manage a...
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Customer Service Team Lead
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Victoria, British Columbia, Canada Meqani Developers Full timeJob SummaryWe are seeking a highly skilled Customer Service Supervisor to join our team at Meqani Developers. The successful candidate will be responsible for overseeing the daily operations of our customer service team, ensuring that all customer inquiries are handled efficiently and effectively.Key ResponsibilitiesTeam Leadership: Supervise and manage a...
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Customer Service Team Lead
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Victoria, British Columbia, Canada Meqani Developers Full timeAbout the RoleWe are seeking a highly skilled Customer Service Supervisor to join our team at Meqani Developers. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our customer service department.Key ResponsibilitiesLeadership and Supervision: Supervise a team of customer service representatives and...
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Customer Service Team Lead
2 months ago
Victoria, British Columbia, Canada Meqani Developers Full timeAbout the RoleWe are seeking a highly skilled Customer Service Supervisor to join our team at Meqani Developers. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our customer service department.Key ResponsibilitiesLeadership and Supervision: Supervise a team of customer service representatives and...
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Customer Service Team Lead
1 month ago
Victoria, British Columbia, Canada Meqani Developers Full timeAbout the RoleWe are seeking a highly skilled Customer Service Supervisor to join our team at Meqani Developers. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our customer service department.Key ResponsibilitiesLeadership and Supervision: Supervise a team of customer service representatives and...
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Customer Service Team Lead
1 month ago
Victoria, British Columbia, Canada Meqani Developers Full timeAbout the RoleWe are seeking a highly skilled Customer Service Supervisor to join our team at Meqani Developers. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our customer service department.Key ResponsibilitiesLeadership and Supervision: Supervise a team of customer service representatives and...
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Customer Service Team Lead
1 month ago
Victoria, British Columbia, Canada Meqani Developers Full timeJob DescriptionWe are seeking a highly skilled Customer Service Supervisor to join our team at Meqani Developers.Key ResponsibilitiesLeadership and Supervision: Supervise a team of customer service representatives and provide guidance and support to ensure excellent service delivery.Reporting and Analysis: Prepare and analyze reports to identify trends and...
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Customer Service Team Lead
1 month ago
Victoria, British Columbia, Canada Meqani Developers Full timeJob DescriptionWe are seeking a highly skilled Customer Service Supervisor to join our team at Meqani Developers.Key ResponsibilitiesLeadership and Supervision: Supervise a team of customer service representatives and provide guidance and support to ensure excellent service delivery.Reporting and Analysis: Prepare and analyze reports to identify trends and...
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Customer Service Team Lead
2 months ago
Victoria, British Columbia, Canada Meqani Developers Full timeAbout the RoleWe are seeking a highly skilled Customer Service Supervisor to join our team at Meqani Developers. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our customer service department.Key ResponsibilitiesLeadership and Supervision: Supervise a team of customer service representatives and...
Customer Service Team Lead
2 months ago
We are seeking a highly skilled Customer Service Supervisor to join our team at Meqani Developers. As a key member of our customer-facing team, you will be responsible for ensuring that our customers receive exceptional service and support.
Key Responsibilities- Leadership and Team Management
- Supervise and lead a team of customer service representatives to achieve exceptional customer satisfaction and service delivery.
- Develop and implement effective strategies to improve team performance and productivity.
- Customer Service and Support
- Provide exceptional customer service and support to our clients, responding to their inquiries and resolving their issues in a timely and professional manner.
- Collaborate with internal stakeholders to ensure that customer needs are met and exceeded.
- Reporting and Analysis
- Prepare and analyze reports on customer service metrics, identifying trends and areas for improvement.
- Develop and implement data-driven strategies to improve customer service and support.
- Training and Development
- Develop and deliver training programs to enhance the skills and knowledge of customer service representatives.
- Collaborate with internal stakeholders to ensure that training programs are aligned with business objectives.
- Education
- Secondary (high) school graduation certificate
- Experience
- 7 months to less than 1 year
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
- Personal Qualities
- Excellent oral communication
- Reliability
- Team player
As a Customer Service Supervisor at Meqani Developers, you will have the opportunity to work with a dynamic and growing company, where you will be challenged to grow and develop your skills and knowledge. We offer a competitive salary and benefits package, as well as opportunities for professional development and advancement.
