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Digital Operations Leader

2 months ago


St John's, Newfoundland and Labrador, Canada VenorTalent Full time
Transformative Digital Operations Leader Wanted

We are seeking a visionary and results-driven Digital Operations Leader to spearhead our digital transformation journey at VenorTalent. As a key member of our leadership team, you will be responsible for driving strategic initiatives that enhance our academic and administrative functions, leveraging cutting-edge technology to create a seamless and engaging experience for our students, faculty, and staff.

Key Responsibilities:
  • Strategic Planning and Leadership: Develop and implement a comprehensive digital strategy that aligns with our institution's mission and goals, driving innovation and collaboration across departments.
  • Team Management: Lead and mentor a high-performing IT team, fostering a culture of continuous improvement and excellence in service delivery.
  • Digital Innovation and Transformation: Identify emerging technologies and trends, proposing and leading digital transformation initiatives that enhance the student experience, streamline administrative processes, and support teaching and research.
  • Digital Infrastructure Management: Oversee the maintenance and enhancement of our digital infrastructure, ensuring the reliability, security, and scalability of digital systems and platforms.
  • Cybersecurity Oversight: Implement and maintain robust cybersecurity measures to protect our data, networks, and information systems from potential threats and breaches.
  • Technology Integration and Support: Manage the integration of new technologies and systems, providing technical support and training to faculty, staff, and students to optimize the use of digital tools and resources.
  • Budget Management: Develop and manage the IT department budget, ensuring cost-effective procurement of hardware, software, and IT services while maintaining quality and reliability.
  • Compliance and Policy: Ensure compliance with relevant regulations, including data protection laws, and develop IT policies and procedures to uphold security and privacy standards.
  • Vendor and Stakeholder Management: Manage relationships with technology vendors, negotiating contracts and ensuring service level agreements are met, and engage with internal and external stakeholders to gather requirements and provide updates.
  • Disaster Recovery and Business Continuity: Develop and maintain plans for IT disaster recovery and business continuity to minimize disruption and ensure timely recovery of critical systems and services.

Qualifications:

  • Bachelor's degree in computer science, Information Technology, or a related field. Master's degree preferred.
  • Minimum of 7 years of progressive experience in IT management, preferably in a higher education or academic setting.
  • Proven leadership skills with experience in managing and developing high-performing IT teams.
  • Strong understanding of IT infrastructure, cybersecurity practices, and emerging technologies.
  • Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
  • Strategic thinker with the ability to align IT initiatives with organizational goals and priorities.
  • Relevant certifications (e.g., CISSP, CISM, ITIL) are a plus.