Digital Operations Director

3 weeks ago


St John's, Newfoundland and Labrador, Canada Verafin Full time
Transform Education with Digital Innovation

We are seeking a visionary Digital Operations Director to lead our digital transformation journey and drive innovation in education. As a key member of our team, you will play a crucial role in shaping the technological landscape of our institution and supporting our commitment to academic excellence, student success, and operational efficiency.

Key Responsibilities:
  • Strategic Planning and Leadership: Develop and implement a comprehensive digital strategy aligned with our mission and goals.
  • Team Management: Lead and mentor a team of IT professionals, fostering a collaborative and inclusive work environment.
  • Digital Innovation and Transformation: Identify emerging technologies and trends that can benefit our institution, proposing and leading digital transformation initiatives.
  • Digital Infrastructure Management: Oversee the maintenance and enhancement of our digital infrastructure, including networks, servers, and cloud services.
  • Cybersecurity Oversight: Implement and maintain robust cybersecurity measures to protect our data, networks, and information systems from potential threats and breaches.
  • Technology Integration and Support: Manage the integration of new technologies and systems to enhance our academic and administrative functions.
  • Budget Management: Develop and manage the IT department budget, ensuring cost-effective procurement of hardware, software, and IT services while maintaining quality and reliability.
  • Compliance and Policy: Ensure compliance with relevant regulations, including data protection laws, and develop IT policies and procedures to uphold security and privacy standards.
  • Vendor and Stakeholder Management: Manage relationships with technology vendors, negotiating contracts and ensuring service level agreements are met.
  • Collaboration: Work collaboratively with academic and administrative departments to understand their IT needs and provide timely solutions and support.
  • Disaster Recovery and Business Continuity: Develop and maintain plans for IT disaster recovery and business continuity to minimize disruption and ensure timely recovery of critical systems and services.
Qualifications:
  • Education: Bachelor's degree in computer science, Information Technology, or a related field. Master's degree preferred.
  • Experience: Minimum of 7 years of progressive experience in IT management, preferably in a higher education or academic setting.
  • Leadership Skills: Proven leadership skills with experience in managing and developing high-performing IT teams.
  • Technical Skills: Strong understanding of IT infrastructure, cybersecurity practices, and emerging technologies.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
  • Strategic Thinking: Strategic thinker with the ability to align IT initiatives with organizational goals and priorities.


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